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Kneading Serenity

Massage and Wellness Center

Hours of Operation and Cancellation Policy
Monday10:00 am-
Tuesday10:00 am-
Wednesday10:00 am-
Thursday10:00 am-
Friday10:00 am-

To request an appointment online go to: Online Scheduling to schedule your appointment

***Please note when using the online request you must start an account with your name, email and phone number for your request to be confirmed. Also add us to your emails or check your spam folder for your confirmation.  


Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the full amount of your appointment. This amount must be paid prior to your next scheduled appointment.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

 

It is not our policy to refund any service cost after service is rendered
We look forward to serving you!